About us

This is a personal story of our Founder’s Dad who immigrated to Canada after the Vietnam War, his dream was to establish a business. For the past 30 years, he’s built a successful appliance repair business. What his Dad didn’t know, was that his unhappy customers were costing him. Our founder working at the family business would receive endless calls from prospective clients, uncertain and apprehensive if they should engage in this business because of the reviews. Feeling frustrated and hurt by the years of hard work that his Dad put into the family business. The online reputation didn’t reflect the true value of his Dad’s business and the outstanding customer service behind it.

 

Then that’s how Symplii was made…

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